Turning Tension To Trust

Overview

Relational health requires everyone involved participate. However, in a leadership position, we must assume the responsibility of taking the first step towards recovery. In this course, we’ll look at some ways we can begin to bridge the chasms that may exist between people.Whether in a with our co-workers or our customers, turning tension to trust is an essential process utilized for building a service model that works effectively and efficiently. In this course, we’ll look at strategic tools that empower you to minimize tension and ultimately turn it to trust, again and again with virtually anyone.

Objective:  To gain tools and and strategic outline for customer service processes that resolve conflict.